FREQUENTLY ASKED QUESTIONS

WHERE DO THE CLOTHES ORIGINATE FROM? We source the very best wholesale cut price clothing from various channels, the majority is stock that was made for all the famous UK chain stores which can include factory over production, end of season stocks and over ordered surplus stock to the specific stores requirements. 

WHICH FAMOUS UK STORES ARE THE CLOTHES ORIGINALLY MANUFACTURED FOR? The majority of the wholesale clothes we sell were originally manufactured for stores such as Marks & Spencer, Debenhams, Nutmeg, George, Gap, John Lewis, Kids famous cartoon characters, Primark, TU, F&F, H&M, Reebok, River Island, Asos, Dorothy Perkins, Miss Selfridge, Monsoon, New Look, Boohoo, Miss Guided, Top Shop, Wallis, Top Man, Burton and many more top brands.

All stocks supplied by Trade Clearing House undergo quality control and are sold in perfect condition unless specifically noted (e.g., items advertised as “seconds”). However, because our merchandise is sourced from a wide range of manufacturers and store groups—with varying quality standards—please note the following:

• Variable Quality Standards: As a wholesale trade company dealing with thousands of clearance garments daily from many different manufacturers and store groups that all hold different quality standards, we cannot guarantee the absolute quality of every single item and the actual size range in every pack, size descriptions are approximate. Occasional minor imperfections (such as slight stitching, hem, or fastening flaws) may be present, which is common in clearance merchandise. 
• Inspection Recommendation: Customers with exceptionally high quality requirements are encouraged to visit our warehouse to inspect the goods in person prior to purchase.
• Color Variation Notice: Depending on image lighting and photography, some garments may appear as slightly different shades in online images compared to their actual appearance.
• Return Shipping Charges: Due to the nature of heavily discounted clearance prices, returns based on minor imperfections or variations will not be accepted. Should you choose to return any stock lines for these reasons, you will be responsible for any associated shipping charges. Please inform our office in writing prior to making any returns to sales@tradeclearinghouse.com. Should our office agree to your return we also recommend using a signed for shipping service to guarantee the safe delivery to one of our warehouse representatives. Following inspection of the returned garments please expect your refund to be processed within 3 working days of the receipt of your return to our warehouse.

By purchasing from Trade Clearinghouse, you acknowledge and accept these terms. You agree that the discounted clearance pricing reflects the inherent nature of our merchandise and that we are not liable for minor quality variations or return shipping costs.

At Trade Clearinghouse, all stock undergoes quality control and is sold in perfect condition unless specifically noted (e.g., items listed as “seconds”). However, please be aware of the following essential terms due to the nature of our wholesale trade business:

Variable Quality Standards

We deal with thousands of clearance garments daily from a wide range of manufacturers and retail groups each with its own quality benchmarks. As such, absolute consistency in every item cannot be guaranteed. Size ranges are approximate, and minor imperfections (such as slight stitching, hem, or fastening flaws) may occasionally be present. These are typical in clearance and surplus stock and are factored into our heavily discounted pricing.

Mixed Parcels – No Returns

Mixed parcels are packed as balanced assortments reflecting current stock availability and market trends. They are not pick-and-mix or customizable selections. If you have strong preferences regarding specific styles or items, we strongly recommend ordering from our wholesale packs section instead.
Due to the nature of mixed parcels:

• We do not accept returns on mixed parcels.

• We cannot provide exact photographs or detailed packing lists due to our fast stock turnover.

• Requests to return parcels because some styles are not to your liking will not be accepted.

Inspection Recommended

If your business requires highly specific quality or style control, you are welcome and encouraged to inspect stock in person at our warehouse prior to purchase.

Colour Variation Notice

Please note that actual garment colours may differ slightly from website images due to lighting and photography conditions.

Return Shipping Charges

Returns based on minor imperfections or style/size variances will not be accepted. If a return is approved in writing by our team, the customer is responsible for all associated return shipping costs.

• Always contact us in writing at sales@tradeclearinghouse.com before sending any returns.

• Use a signed-for delivery service to ensure the parcel reaches a warehouse representative securely.

• Once received and inspected, approved refunds will be processed within 3 working days.

By purchasing from Trade Clearinghouse, you confirm that you understand and accept these terms.
Our clearance pricing reflects the varied and discounted nature of the stock, and we are not liable for minor quality variances, style preferences, or return shipping costs.